Terms & Conditions

Last Updated: [Insert Date]

Welcome to Mibah Jewellers

Welcome to Mibah Jewellers. These Terms & Conditions govern your access to and use of our website, www.mibah.in, including browsing our collections, creating an account and purchasing products.

By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order.

If you do not agree with these terms, please discontinue using our website.

1. General Information

Mibah Jewellers operates an online store offering jewellery components, accessories and related products, including:

• Silver Balls
  

• Designer Beads
  

• Pearls
  

• Pendants
  

• Silver Materials
  

• Idols and Spiritual Collections
  

• Other Jewellery-Making Components
  

Throughout these terms, references to "we", "us" and "our" refer to Mibah Jewellers. References to "you" and "your" refer to visitors, customers and users of our website.

2. Eligibility to Use Our Website

By using our website, you confirm that:

• You are legally capable of entering into a binding agreement.
  

• The information you provide is accurate and complete.
  

• You will use our website only for lawful purposes.
  

• You will not misuse our website or interfere with its functionality or security.
  

3. Product Information and Descriptions

We make reasonable efforts to display accurate product descriptions, photographs, dimensions, prices and other specifications.

However, please note:

• Actual product colours may vary slightly due to lighting, photography and screen settings.
  

• Minor variations in appearance may occur between products.
  

• Product dimensions, weights and specifications should be checked on the individual product page.
  

• Product images are intended to represent the products and may not always capture every detail.
  

We encourage customers to review all available product information before placing an order.

4. Product Availability

All products listed on our website are subject to availability.

We reserve the right to:

• Update product listings.
  

• Modify product descriptions and specifications.
  

• Change product prices.
  

• Discontinue products.
  

• Limit quantities available for purchase.
  

If a product becomes unavailable after an order is placed, we may contact you to discuss the available options, including cancellation and an applicable refund.

5. Pricing and Payments

All product prices are displayed in Indian Rupees (INR), unless otherwise specified.

Prices may change without prior notice.

Applicable taxes, shipping charges and other fees, where relevant, will be displayed during checkout before you complete your purchase.

Payments are processed through the payment methods available on our website.

By placing an order, you confirm that you are authorised to use the selected payment method.

6. Order Placement and Confirmation

When you place an order through our website, you are submitting a purchase request for the selected products.

After placing your order:

• You may receive an order confirmation through your registered email address or mobile number.
  

• Orders are subject to verification and product availability.
  

• We reserve the right to decline or cancel an order where necessary, including in cases of payment issues, pricing errors, suspected fraudulent activity or product unavailability.
  

If an order is cancelled after payment has been received, any applicable refund will be processed according to our refund procedures.

7. Shipping and Delivery

We aim to process and deliver orders within the estimated timelines communicated during checkout or through order updates.

Delivery timelines may vary depending on:

• Customer location.
  

• Product availability.
  

• Order processing time.
  

• Courier and logistics services.
  

• Public holidays and unforeseen circumstances.
  

Customers are responsible for providing accurate shipping details.

For more information, please read our Shipping Policy.

8. Returns, Exchanges and Refunds

Returns, exchanges and refunds are governed by our Return & Exchange Policy.

Eligible return requests must meet the conditions specified in that policy.

Customers are encouraged to review product descriptions and specifications carefully before purchasing.

9. Order Cancellation

Cancellation requests are subject to the order's processing and dispatch status.

If you wish to cancel an order, please contact our customer support team as soon as possible.

For additional information, refer to our Cancellation Policy.

10. Customer Accounts

Customers may create an account to access available website features and manage their shopping information.

You are responsible for:

• Maintaining the confidentiality of your login credentials.
  

• Providing accurate account information.
  

• Keeping your contact and shipping details updated.
  

• Notifying us of suspected unauthorised account access.
  

We reserve the right to restrict or suspend accounts involved in misuse, fraudulent activity or violations of these terms, subject to applicable law.

You can manage your account through My Account.

11. Intellectual Property

All website content, including text, product descriptions, logos, graphics, photographs, designs and other materials, is owned by or licensed to Mibah Jewellers unless otherwise stated.

You may not reproduce, copy, distribute, modify, publish or commercially use our website content without prior written permission, except where permitted by applicable law.

12. Prohibited Activities

You agree not to:

• Use our website for unlawful or fraudulent purposes.
  

• Attempt to gain unauthorised access to website systems.
  

• Upload malicious software or harmful code.
  

• Interfere with website security or functionality.
  

• Copy or misuse website content without permission.
  

• Provide false or misleading information.
  

• Engage in activities that may harm our business or other users.
  

We reserve the right to take appropriate action in response to violations of these terms.

13. Third-Party Services and Links

Our website may contain links to third-party websites or use external services for payments, shipping, analytics and other functions.

These third-party services operate independently and may have their own terms, conditions and privacy policies.

Mibah Jewellers is not responsible for the content, policies or practices of external websites.

14. Limitation of Liability

We make reasonable efforts to maintain accurate product information and reliable website functionality.

However, to the extent permitted by applicable law, Mibah Jewellers shall not be responsible for indirect or incidental losses arising from:

• Temporary website interruptions.
  

• Delays caused by external delivery providers.
  

• Unauthorised access resulting from circumstances beyond our reasonable control.
  

• Third-party service interruptions.
  

• Events beyond our reasonable control.
  

Nothing in these terms excludes or limits any liability or consumer rights that cannot legally be excluded under applicable law.

15. Privacy and Personal Information

Your use of our website is also governed by our Privacy Policy.

We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws.

Please review the policy to understand how your information is collected, used and protected.

16. Cookies

Our website may use cookies and similar technologies to support website functionality, remember shopping preferences, improve performance and understand visitor interactions.

For more information, please refer to our Cookie Policy.

17. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions when necessary to reflect changes in our business operations, website functionality or applicable legal requirements.

Any changes will be published on this page with an updated revision date.

Your continued use of our website after changes are published will be subject to the revised terms, to the extent permitted by applicable law.

18. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of our website or purchases made through it shall be subject to the jurisdiction of the competent courts in [Insert City and State], subject to applicable law.

19. Contact Information

If you have questions or concerns regarding these Terms & Conditions, please contact us.

Mibah Jewellers

Website: https://www.mibah.in

Email: contact@mibah.net