Privacy Policy

Last Updated: 06-11-2026

Your Privacy Matters to Us

At Mibah Jewellers, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, create an account, browse our collections or place an order at www.mibah.in.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit or shop on our website, we may collect the following information:

Personal Information

• Full name
  

• Mobile number
  

• Email address
  

• Billing and shipping addresses
  

Account Information

• Login credentials and account details
  

• Saved addresses and profile preferences
  

Order Information

• Products purchased
  

• Order history and transaction references
  

• Order status and delivery information
  

Technical Information

We may automatically collect certain technical information, including IP address, browser type, device information, website interactions and browsing activity, through cookies and similar technologies.

2. How We Use Your Information

We collect and use your information to provide a smooth and reliable shopping experience.

Your information may be used to:

• Process and confirm your orders.
  

• Arrange product packaging and delivery.
  

• Send order confirmations and shipping updates.
  

• Provide customer support and respond to enquiries.
  

• Manage your account and saved addresses.
  

• Process payments and refunds through authorised payment partners.
  

• Improve our website, products and shopping experience.
  

• Prevent fraudulent transactions and unauthorised activities.
  

• Send promotional offers and product updates where you have provided the required consent.
  

3. Payment Information Security

Payments made through Mibah Jewellers are processed using third-party payment service providers.

Your payment details are handled by the relevant payment partners according to their security practices and policies.

We do not store complete payment card numbers on our storefront servers. Payment processing is subject to the terms and privacy policies of the respective payment providers.

4. Sharing Your Information

We do not sell your personal information to third parties.

However, we may share relevant information with trusted service providers when necessary to operate our business and fulfil your orders.

These may include:

Payment Partners: To process payments, refunds and transaction-related activities.

Delivery Partners: To deliver your orders. They may receive your name, mobile number, shipping address and necessary package details.

Website and Technology Providers: To maintain website functionality, security, hosting and technical services.

Analytics and Marketing Services: To understand website performance and improve our marketing activities, subject to applicable consent requirements.

Legal Authorities: Where disclosure is required by applicable laws, regulations or valid legal requests.

We aim to share only the information necessary for the relevant purpose.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

These technologies may help us:

• Remember your shopping cart and preferences.
  

• Improve website functionality.
  

• Understand visitor behaviour and website performance.
  

• Measure advertising and marketing effectiveness.
  

• Provide a more relevant browsing experience.
  

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

For more information, please visit our Cookie Policy.

6. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or loss.

Access to customer information is limited to authorised personnel and service providers who require it for legitimate business purposes.

Although we work to protect your information, no method of online transmission or electronic storage can guarantee complete security.

7. Managing Your Personal Information

You can review and update certain personal information through your Mibah Jewellers account.

Visit My Account to:

• Update your name and contact information.
  

• Manage your saved shipping addresses.
  

• Review available order information.
  

• Maintain your account details.
  

If you need assistance updating your information, you can contact our support team.

8. Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information.
  

• Request correction of inaccurate or incomplete information.
  

• Request deletion of personal information where legally permitted.
  

• Withdraw consent for certain data processing activities.
  

• Opt out of promotional communications.
  

• Raise concerns about how your information is handled.
  

To submit a privacy-related request, please contact us through our Contact Us page.

9. Promotional Communications

We may send you product updates, special offers, new collection announcements and promotional communications where permitted by applicable law and based on your preferences or consent.

You can opt out of promotional emails or messages by using the unsubscribe option, where available, or by contacting our team.

Please note that essential communications relating to your orders, payments and account may still be sent when necessary.

10. Third-Party Websites

Our website may contain links to external websites and third-party services.

These websites operate independently and have their own privacy policies and practices.

Mibah Jewellers is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing personal information.

11. Children's Privacy

Our website is intended for general customers and is not specifically directed towards children.

We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information to us without appropriate authorisation, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services or applicable legal requirements.

Any updates will be published on this page along with the revised date.

We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Mibah Jewellers

Website: https://www.mibah.in

Email: contact@mibah.net